CUSTOMER SERVICE / TECHNICAL SUPPORT REPRESENTATIVES TO START ASAP! DAYSHIFT ACCOUNT! 18-20K SALARY! — World Pacific Contact Center Solutions — MAKATI, PASAY

CUSTOMER SERVICE REPRESENTATIVES TO START NEXT WEEK! 18,000-22,000PHP SALARY PACKAGE (it depends on your experience) + BENEFITS + CAREER GROWTH + INCENTIVES AWAIT YOU!!! 1 DAY PROCESS! APPLY NOW AND GET A JOB OFFER NEXT WEEK!!! AVAILABLE ACCOUNTS: Inbound, Outbound, Financial, Travel, DAYSHIFT etc…RESPONSIBILITIES OF A CSR:Answer inbound calls within guidelines/goals established by the client and contact center management.Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.Requires general knowledge of client’s business, products and/or services (an asset).Other duties as assigned.Must be flexible.Must be available Days, Evenings, Weekends and Holidays as scheduled.RESPONSIBILITIES OF A TSR:Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.Execute clients policy and procedure to resolve issues and offering suggestions.Clearly set customer expectations regarding resolution and/or follow up.Sell services and products to better suit a customers needs.Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.